Privacy policy

Last updated: 15 October 2026

This policy explains how your personal data is collected and used when you visit euphronstore.com (the "Website") or place an order, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data controller

TédéWeb, sole trader (Thomas DUPUY), publisher of the Euphron brand – 6 rue d'Austerlitz, 30129 Manduel, France – contact@euphronstore.com.

2. Data collected

  • Order and account data: first and last name, delivery and billing addresses, email, phone number, order details. Card data is processed directly by our payment providers; we do not have access to it.
  • Communications with us: messages sent via the chat, the contact form or by email.
  • Newsletter: your email address, if you subscribe.
  • Browsing: IP address, device and browser type, pages viewed, collected in particular through cookies (see section 7).

3. Purposes and legal bases

  • Processing, producing, delivering and tracking your orders, handling customer service, returns and guarantees – performance of the contract.
  • Complying with our accounting and tax obligations – legal obligation.
  • Preventing fraud and securing the Website – legitimate interest.
  • Sending you our newsletter and offers – your consent, which you can withdraw at any time using the unsubscribe link in every email.
  • Measuring audience and showing personalised advertising (in particular via the Meta Pixel) – your consent, collected through the cookie banner.

4. Recipients

Your data is intended for TédéWeb and is never sold. It is shared only with the service providers needed for our activities:

  • Shopify: Website hosting, order management, payment, chat and emails;
  • Printful: production and shipping of your items (name, delivery address, phone number and email where needed by the carrier);
  • Carriers: delivery of your parcel;
  • Payment providers: secure payment processing;
  • Meta Platforms (Facebook, Instagram): advertising measurement and targeting, only if you have accepted it.

We may also disclose your data where required by law.

5. Transfers outside the European Union

Some of these providers (Shopify, Printful, Meta) may process your data outside the European Union, in particular in Canada and the United States. These transfers are covered by appropriate safeguards: European Commission adequacy decisions (Canada, EU-US Data Privacy Framework) or standard contractual clauses.

6. Retention periods

  • Customer data: for the duration of the business relationship, then 3 years after your last purchase for marketing purposes;
  • Invoices and accounting records: 10 years (legal obligation);
  • Newsletter: until you unsubscribe, or 3 years after your last contact;
  • Customer service messages: 3 years after the last exchange;
  • Cookies: 13 months maximum; your cookie choice is kept for 6 months.

7. Cookies

On your first visit, a banner lets you accept or refuse non-essential cookies. Strictly necessary cookies (cart, session, security, remembering your choice) are set without consent. Audience measurement and advertising cookies (Shopify, Meta Pixel) are only set with your agreement. You can change your choice at any time by deleting the Website's cookies in your browser (the banner will appear again), or by setting your browser to refuse cookies.

8. Your rights

You have the right to access, rectify and erase your data, to restrict and object to its processing, to data portability, to withdraw your consent at any time, and to give instructions regarding your data after your death. To exercise these rights, write to us at contact@euphronstore.com; we may ask you to prove your identity. We will reply within one month.

If you believe your rights have not been respected, you can lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr), or with the supervisory authority of your country of residence.

9. Security

We implement appropriate technical and organisational measures to protect your data (encrypted connection, restricted access, recognised service providers).

10. Minors

The Website does not collect data from persons under 15 without the consent of a holder of parental authority.

11. Changes

We may update this policy, in particular following changes in the law or in our services. The date of the last update appears at the top of this page.